SMS Privacy Policy
Sources of Personal Data
Personal Data is collected directly from you when you book a cruise with us, visit our websites, chat with us online, sign up for our promotions, contests, sweepstakes, or webinars or access our Services through various other methods. Most Personal Data we collect is provided to us by you directly, or by someone booking travel on your behalf. But as set forth in greater detail below, some Personal Data is also collected automatically when you use our Services. It is your responsibility to provide us with accurate data, and to provide us with updated Personal Data when it changes.
1. Categories of Personal Data/Usage of Personal Data
The Personal Data we collect includes:
• Identifiers (name, date of birth, gender, email address, telephone number, mobile number, address, travel preferences)
- We use this information to contact you, book travel for you, share information that we believe may be of interest to you, and customize your experience.
• Commercial information (credit card information)
- We use this information to book travel for you and process payments.
• Internet or other electronic network activity information (IP addresses, search preferences related to specific searches, your interactions with our email communications)
- When you access websites, online chat or receive Services, and to the extent permissible under applicable law, we automatically collect some categories of data from you, including data collected using cookies, embedded scripts, and other tracking technologies (“Cookies” and “Tracking Technologies”), for website analytics, providing better security, personalizing marketing and to improve your online experience.
• Audio information (customer service call recordings)
- We use this information to ensure that we are providing you with adequate customer care and to improve the quality of our Services.
Data collected when you transact with us or use our Services may include data about yourself and those traveling with you. If you purchase services for other travelers or travel companions, you must make sure that you have the right to provide their personal data to us and that those other travelers have accepted how Dream Vacations uses their information as stated in this policy.
2. With Whom We Share Personal Data
We may share any of the categories of personal data as described above with service providers and business partners, as permitted under applicable laws and regulations. This sharing may occur before, after, or during your cruise to improve Services to you. These companies have their own privacy policies which you should refer to if you use their services.
We also may disclose Internet or other electronic network activity information about you, as well as IP address information, with third party cookie providers we use on our sites which may use this data for purposes other than strictly operational purposes. In certain jurisdictions, such sharing may be considered a “sale” of your Personal Data and you may have the right under applicable law to opt-out of or object to such sharing. You also have the opportunity to opt out of the use of cookies that are not strictly necessary for the operation of the Services.
Under limited circumstances, your Personal Data may be disclosed to third parties as permitted by, or to comply with, applicable laws and regulations or as required by law enforcement officials; for instance, when responding to a subpoena, court order or similar legal process, to protect against fraud and unauthorized transactions, and to otherwise cooperate with law enforcement or regulatory authorities.
Privacy Policy Statement
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
SMS Terms & Conditions
SMS Consent Communication
By providing your phone number and opting in to receive text messages from Rhonda Winchell, Dream Vacations, you consent to receive SMS communications related to travel planning, vacation quotes, booking updates, itinerary reminders, follow-up messages, customer service, and other travel-related communications. Phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.
Types of SMS Communications
If you have provided consent to receive text messages, you may receive messages related to:
Vacation quotes and travel planning updates
Booking confirmations and reminders
Follow-up messages regarding travel inquiries
Client service communications before, during, and after travel
Urgent travel support and after-hours assistance when needed
Example:
“Thank you for reaching out to Rhonda Winchell, Dream Vacations. We’ve received your inquiry and are working on your request. Our team will follow up shortly. Reply STOP to opt out at any time.”
Message frequency may vary depending on the nature of your travel plans and service needs. For example, you may receive up to 10 SMS messages per week related to trip planning, booking updates, reminders, or customer support.
Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your mobile carrier’s pricing plan. These charges may vary if messages are sent domestically or internationally.
Opt-In Method
You may opt in to receive SMS messages from Rhonda Winchell, Dream Vacations in the following ways:
By submitting a contact form on this website and selecting the SMS consent checkbox
By requesting travel assistance directly and providing permission for text communication
Opt-Out Method
You may opt out of receiving SMS messages at any time by replying STOP to any text message received. You may also contact us directly to request removal from our messaging list.
Help
For assistance, reply HELP to any message or contact us directly:
Rhonda Winchell, CTA
Dream Vacations
Phone: (720) 696-0566
Toll-Free: (800) 925-1577
Email: rwinchell@dreamvacations.com
Standard Messaging Disclosures
Message and data rates may apply
Message frequency may vary
Reply STOP to opt out at any time
Reply HELP for assistance
SMS consent is not required as a condition of purchase
Privacy Policy Statement
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
